Management Development Programme (MDP) for New & Middle Managers

Professional Development Course

1. Introduction

Effective management is the cornerstone of organizational success. As new and middle managers transition into leadership roles, they must develop a broad range of managerial competencies to lead teams, manage resources, and align departmental performance with strategic goals. This Management Development Programme (MDP) equips emerging and mid-level managers with practical skills, leadership capabilities, and modern management tools to thrive in today’s dynamic workplace.

 

2. Course Objectives

This training aims to:

• Equip new and middle managers with essential managerial and leadership skills
• Strengthen decision-making, delegation, team supervision, and communication competencies
• Improve strategic thinking, planning, and resource management
• Enhance confidence in handling operational and people management responsibilities
• Build capacity for continuous improvement, innovation, and change management

 

3. Target Group

This course is designed for:

• Newly appointed managers or supervisors
• Middle-level managers across departments
• Team leaders and unit heads
• Functional and operational managers
• Technical staff preparing for managerial roles
• Any professionals transitioning from technical roles to management

 

4. Course Duration

• Total Duration: 4 Weeks
• Modules: 16 Modules (4 per week)
• Total Hours: 64 hours (4 hours per module)
• Delivery Mode: In-person, virtual, or hybrid

 

5. Course Content

Module 1: Role of the Manager in the Modern Workplace

• Transitioning from individual contributor to manager
• Managerial responsibilities vs leadership expectations
• Managing across functions and generations

Module 2: Self-Awareness and Emotional Intelligence

• Understanding your leadership style
• Emotional regulation and empathy
• Managing stress and maintaining composure

Module 3: Communication and Interpersonal Skills

• Clear, concise communication
• Active listening and feedback
• Influencing and assertiveness

Module 4: Team Building and Motivation

• Building high-performing teams
• Motivating diverse team members
• Team dynamics and collaboration

Module 5: Time and Priority Management

• Planning, scheduling, and prioritizing
• Delegation techniques
• Managing interruptions and competing demands

Module 6: Goal Setting and Performance Management

• Setting SMART goals and KPIs
• Monitoring team and individual performance
• Conducting performance reviews

Module 7: Decision-Making and Problem-Solving

• Structured problem-solving frameworks
• Creative thinking and innovation
• Risk analysis and decision tools

Module 8: Conflict Resolution and Difficult Conversations

• Sources of workplace conflict
• Mediation and negotiation techniques
• Giving constructive feedback

Module 9: Strategic Thinking and Business Acumen

• Understanding organizational vision and strategy
• Aligning departmental goals
• Thinking ahead and anticipating change

Module 10: Project and Task Management

• Introduction to project management principles
• Planning, execution, and monitoring
• Managing deliverables, timelines, and teams

Module 11: Financial Awareness for Managers

• Understanding budgets and cost control
• Interpreting basic financial statements
• Financial decision-making impact

Module 12: Managing Change and Leading Innovation

• Understanding change management models (e.g., Kotter, ADKAR)
• Leading teams through change
• Encouraging innovation and continuous improvement

Module 13: Delegation and Accountability

• Effective delegation techniques
• Empowering others while maintaining accountability
• Avoiding micromanagement

Module 14: Coaching and Developing Others

• Mentoring and coaching models
• Career development and succession planning
• Building capacity within teams

Module 15: Ethics, Compliance, and Professional Conduct

• Ethical leadership and integrity
• Understanding organizational policies and codes of conduct
• Promoting fairness, trust, and responsibility

Module 16: Capstone Workshop – Manager’s Toolkit in Practice

• Participants apply learning to a real management challenge
• Presentation of team or individual action plans
• Peer and facilitator feedback

 

6. Learning Outcomes

By the end of this programme, participants will be able to:

• Confidently manage teams and departmental operations
• Communicate effectively and manage interpersonal challenges
• Apply planning, organizing, and decision-making skills to daily management tasks
• Align team goals with strategic organizational objectives
• Foster collaboration, accountability, and innovation in the workplace
• Handle performance issues, feedback, and staff development professionally

 

7. Certification

• Certificate of Completion: Management Development Programme for New & Middle Managers
• Awarded upon:
• Minimum 85% attendance
• Active participation in all modules
• Completion and presentation of a capstone project

This certificate serves as a professional qualification that supports advancement into senior leadership roles or specialized management functions.