Organisational Change and Development Management

Empowering Leaders to Strategically Drive, Manage, and Sustain Organisational Transformation

1. Introduction

In an era of digital disruption, evolving customer expectations, and global uncertainties, organisations must be agile and responsive. Organisational Change and Development Management (OCDM) provides a structured, people-centred, and strategic approach to navigating transitions, enhancing performance, and fostering continuous improvement.

This training equips participants with advanced tools, frameworks, and strategies to manage planned change, deal with resistance, and institutionalise innovation and learning for long-term development.

 

2. Training Objectives

By the end of this programme, participants will be able to:

• Understand the principles and dynamics of organisational change and development
• Design and implement structured change management initiatives
• Apply organisational development (OD) theories and tools for performance enhancement
• Lead people through change with empathy and communication
• Analyse resistance and apply strategies to overcome it
• Align organisational culture, structure, and strategy for transformation
• Evaluate the effectiveness of change interventions and sustain improvements

 

3. Target Group

This training is suitable for:

• Senior and Middle-Level Managers
• Change Management Teams and OD Practitioners
• HR and Training Officers
• Programme and Project Managers
• Public Sector Reform Coordinators
• Business Transformation Leaders
• Organisational Consultants and Advisors

 

4. Course Duration

• Duration: 4 Weeks
• Modules: 16
• Total Contact Hours: 64 (4 hours/module)
• Delivery Mode: In-person, online, or hybrid
• Methodology: Lectures, interactive exercises, case studies, simulations, group discussions, action planning

 

5. Course Content

Module 1: Introduction to Organisational Change and Development

• Defining change and organisational development
• The evolving context of change in organisations

Module 2: Theories and Models of Change

• Lewin’s Change Model, Kotter’s 8-Step Process, ADKAR
• Choosing the right model for your context

Module 3: Diagnosing the Need for Change

• Organisational assessment tools
• Data collection and analysis for change

Module 4: Strategic Planning for Change Initiatives

• Setting change objectives
• Aligning with vision, mission, and strategy

Module 5: Organisational Culture and Change Readiness

• Understanding and assessing culture
• Building a change-ready environment

Module 6: Leading Change: Roles of Leaders and Change Agents

• Leadership styles and influence
• Mobilising and supporting champions of change

Module 7: Stakeholder Analysis and Engagement

• Identifying and mapping key actors
• Communication and participation strategies

Module 8: Communication in Change Management

• Crafting effective change messages
• Managing perceptions and expectations

Module 9: Managing Resistance to Change

• Diagnosing sources of resistance
• Strategies for mitigation and adaptation

Module 10: Implementing Organisational Change Initiatives

• Project planning and execution
• Integrating change into systems and structures

Module 11: Organisational Development (OD) Interventions

• Team building, coaching, and talent development
• Process consultation and performance management

Module 12: Monitoring and Evaluating Change

• Metrics and indicators for success
• Learning and adapting through feedback

Module 13: Institutionalising Change and Innovation

• Embedding change into policies and procedures
• Reinforcement strategies and continuous improvement

Module 14: Organisational Learning and Knowledge Management

• Capturing lessons learned
• Creating learning organisations

Module 15: Ethics, Governance, and Change Sustainability

• Ethical considerations during transitions
• Governance frameworks for accountability

Module 16: Capstone Workshop – Designing a Change and Development Strategy

• Participants develop a change strategy for a real or simulated organisation
• Presentations and peer feedback

 

6. Learning Outcomes

By the end of the course, participants will be able to:

• Lead and manage organisational change processes confidently
• Develop and implement organisational development strategies
• Overcome resistance and foster stakeholder engagement
• Design communication and leadership strategies during transformation
• Evaluate change impact and embed innovation in daily operations
• Drive culture change and align systems for long-term growth

 

7. Certification

• Award: Certificate of Competence in Organisational Change and Development Management
• Issued by: [Training Institution / Accrediting Body]
• Requirements:
• Minimum 85% attendance
• Completion of assignments and group exercises
• Presentation of final capstone project

This certificate confirms the participant’s proficiency in initiating, managing, and sustaining impactful organisational change and development initiatives.

 

Optional Add-Ons

• Change Management Toolkit
• OD Assessment and Intervention Templates
• Case Studies (private and public sector)
• Change Communication Plan Template
• Post-training support for implementation (coaching/mentoring)